000			01398nam a2200205Ia 4500
008			230621s9999||||xx |||||||||||||| ||und||
020			_a9781847941497 (pbk.)
082			_a158.5 _bVOS
100			_aVoss, Chris _98745
245		0	_aNever split the difference : _bnegotiating as if your life depended on it
260			_aLondon _bPenguin Random House _c2016
300			_axii, 274p.,
500			_ahttps://www.goodreads.com/book/show/123857637-never-split-the-difference?ref=nav_sb_ss_1_13
520			_aA former FBI hostage negotiator offers a new, field-tested approach to negotiating – effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders, and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most – when people’s lives were at stake. Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.
650			_aHostage negotiations _98746
650			_aNegotiation _91813
650			_aNegotiation in business _91814
700			_aRaz, Tahl _97427
942			_cBK
999			_c9622 _d9622