TY - BOOK AU - Cialdini, Robert TI - Pre-suasion : : a revolutionary way to influence and persuade SN - 9781847941435 (pbk) U1 - 153.852 PY - 2016/// CY - London PB - Ramdom House Books KW - Persuasion (Psychology) KW - Influence (Psychology) N1 - https://www.penguin.com.au/books/pre-suasion-9781847941435 N2 - "A revelatory exploration of the science of persuasion, from the author of the international bestseller, Influence. When it comes to persuasion, success can begin before you say a word. 'An instant classic.' Forbes 'Utterly fascinating.' Adam Grant, author of Originals and Give and Take 'Shockingly insightful.' Chip Heath, co-author of Switch and Made to Stick" ER -