TY - BOOK AU - Harvard Business Review TI - HBR's 10 must reads 2018 : : the definitive management ideas of the year from Harvard Business Review SN - 9781633693067(pbk.) U1 - 658 PY - 2018/// CY - Boston PB - Harvard Business Review Press KW - Management KW - Technological innovations KW - Corporate culture N1 - https://store.hbr.org/product/hbr-s-10-must-reads-2018-the-definitive-management-ideas-of-the-year-from-harvard-business-review-paperback-ebook/1054BN#:~:text=This%20book%20will%20inspire%20you,is%20and%20how%20it%20will N2 - A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up-to-date on the most cutting-edge, influential thinking driving business today. With authors from Michael E. Porter to Daniel Kahneman and company examples from P&G to Adobe, this volume brings the most current and important management conversations to your fingertips. This book will inspire you to: Reconsider what keeps your customers coming back; Create visualizations that send a clear message; Assess how quickly disruptive change is coming to your industry; Boost engagement by giving your employees the freedom to break the rules; Understand what blockchain is and how it will affect your industry; Get your product in customers' hands faster by accelerating your research and development phase. This collection of articles includes "Customer Loyalty Is Overrated," by A.G. Lafley and Roger L. Martin; "Noise: How to Overcome the High, Hidden Cost of Inconsistent Decision Making," by Daniel Kahneman, Andrew M. Rosenfield, Linnea Gandhi, and Tom Blaser; "Visualizations That Really Work," by Scott Berinato; "Right Tech, Wrong Time," by Ron Adner and Rahul Kapoor; "How to Pay for Health Care," by Michael E. Porter and Robert S. Kaplan; "The Performance Management Revolution," by Peter Cappelli and Anna Tavis; "Let Your Workers Rebel," by Francesca Gino; "Why Diversity Programs Fail," by Frank Dobbin and Alexandra Kalev; "What So Many People Don't Get About the U.S. Working Class," by Joan C. Williams; "The Truth About Blockchain," by Marco Iansiti and Karim R. Lakhani; and "The Edison of Medicine," by Steven Prokesch ER -