TY  - BOOK
AU  - Voss, Chris
AU  - Raz, Tahl
TI  - Never split the difference: negotiating as if your life depended on it
SN  - 9781847941497 (pbk.)
U1  - 158.5 
PY  - 2016///
CY  - London
PB  - Penguin Random House
KW  - Hostage negotiations
KW  - Negotiation
KW  - Negotiation in business
N1  - https://www.goodreads.com/book/show/123857637-never-split-the-difference?ref=nav_sb_ss_1_13
N2  - A former FBI hostage negotiator offers a new, field-tested approach to negotiating – effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders, and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most – when people’s lives were at stake. Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion
ER  -