Voss, Chris <br/><br/>
Never split the difference :  negotiating as if your life depended on it 

 - London  Penguin Random House  2016 
 - xii, 274p., 
<br/><br/> https://www.goodreads.com/book/show/123857637-never-split-the-difference?ref=nav_sb_ss_1_13 
<br/><br/> A former FBI hostage negotiator offers a new, field-tested approach to negotiating – effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders, and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most – when people’s lives were at stake. Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion. 
<br/><br/><label>ISBN: </label>9781847941497 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hostage negotiations<br/>Negotiation<br/>Negotiation in business
<br/><br/><label>Dewey Class. No.: </label>158.5  / VOS