TY - BOOK AU - Cialdini, Robert B. TI - Influence: the psychology of persuasion SN - 9780063138803 (pbk.) U1 - 153.852 PY - 2007/// CY - New York PB - Harper Business KW - Persuasion - Psychology KW - Influence - Psychology KW - Compliance N2 - Weapons of influence -- Reciprocation : the old give and take and take -- Commitment and consistency : hobgoblins of the mind -- Social proof : truths are us -- Liking : the friendly thief -- Authority : directed deference -- Scarcity : the rule of the few -- Epilogue. Instant influence : primitive consent for an automatic age ER -