TY - BOOK AU - Osterwalder, Alexander. AU - Pigneur, Yves. AU - Papadakos, Patricia. AU - Bernarda, Gregory. AU - Smith, Alan. TI - Value proposition design: how to create products and services customers want SN - 9781118968055 (pbk.) U1 - 658.4012 PY - 2014/// CY - New Jersey PB - Wiley KW - Quality control KW - Customer services--Management KW - Business planning N1 - https://www.wiley.com/en-ie/Value+Proposition+Design%3A+How+to+Create+Products+and+Services+Customers+Want-p-9781118968055 N2 - "Value Proposition Design helps you tackle the core challenge of every business — creating compelling products and services customers want to buy. This highly practical book, paired with its online companion, will teach you the processes and tools you need to create products that sell. Using the same stunning visual format as the authors’ global bestseller, Business Model Generation, this sequel explains how to use the “Value Proposition Canvas” to design, test, create, and manage products and services customers actually want. Value Proposition Design is for anyone who has been frustrated by new product meetings based on hunches and intuitions; it’s for anyone who has watched an expensive new product launch fail in the market. The book will help you understand the patterns of great value propositions, get closer to customers, and avoid wasting time with ideas that won’t work. You’ll learn the simple process of designing and testing value propositions, that perfectly match customers’ needs and desires." ER -