TY - BOOK AU - Eyal, Nir AU - Hoover, Ryan TI - Hooked: how to build habit-forming products SN - 9780241184837 (hb.) U1 - 658.575 PY - 2019/// CY - UK PB - Penguin Business KW - Management KW - Consumer behavior KW - New products KW - Consumers' preferences N1 - https://www.penguin.co.uk/books/278/278201/hooked/9780241184837.html N2 - A must-read for everyone who cares about driving customer engagement' Eric Ries, author of The Lean Startup 'The most high bandwidth, high octane, and valuable presentation I have ever seen on this subject' Rory Sutherland, vice chairman, Ogilvy & Mather Nir Eyal reveals how successful companies create products people can't put down - and how you can too ER -