TY - BOOK AU - Gonçalves, Alex AU - Internet marketing TI - Social media analytics strategy : : using data to optimize business performance SN - 9781484240403 U1 - 658.872 PY - 2017/// CY - New York PB - Apress KW - Business & Economics KW - e-commerce KW - Social media KW - Big data KW - Management science KW - Telemarketing N2 - This book shows you how to use social media analytics to optimize your business performance. The tools discussed will prepare you to create and implement an effective digital marketing strategy. From understanding the data and its sources to detailed metrics, dashboards, and reports, this book is a robust tool for anyone seeking a tangible return on investment from social media and digital marketing. Social Media Analytics Strategy speaks to marketers who do not have a technical background and creates a bridge into the digital world. Comparable books are either too technical for marketers (aimed at software developers) or too basic and do not take strategy into account. They also lack an overview of the entire process around using analytics within a company project. They don’t go into the everyday details and also don’t touch upon common mistakes made by marketers UR - Online Trading UR - Computers & Information Technology ER -