Exit, voice, and loyalty : (Record no. 9656)

MARC details
000 -LEADER
fixed length control field 01444nam a2200193 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 230730b ||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780674276604 (pbk)
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 302.35
Item number HIR
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Hirschman, Albert O.
245 ## - TITLE STATEMENT
Title Exit, voice, and loyalty :
Remainder of title responses to decline in firms, organizations, and states
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Cambridge
Name of publisher, distributor, etc. Harvard University Press
Date of publication, distribution, etc. 1970
300 ## - PHYSICAL DESCRIPTION
Extent x, 162p.
500 ## - GENERAL NOTE
General note https://www.hup.harvard.edu/catalog.php?isbn=9780674276604
520 ## - SUMMARY, ETC.
Summary, etc. An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.” The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Loyalty
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Dissenters
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Organizational sociology
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
9 (RLIN) 8269
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
9 (RLIN) 9901
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
9 (RLIN) 9902
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code bill no. bill date Home library Current library Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Date checked out Price effective from Koha item type
    Dewey Decimal Classification     Social Science 132/23-24 10/07/2023 Plaksha University Library Plaksha University Library 30/07/2023 T V Enterprises 2559.00 1 302.35 HIR 004336 21/05/2024 15/04/2024 30/07/2023 Book

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