Exit, voice, and loyalty : (Record no. 9656)
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000 -LEADER | |
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fixed length control field | 01444nam a2200193 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 230730b ||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780674276604 (pbk) |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 302.35 |
Item number | HIR |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Hirschman, Albert O. |
245 ## - TITLE STATEMENT | |
Title | Exit, voice, and loyalty : |
Remainder of title | responses to decline in firms, organizations, and states |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc. | Cambridge |
Name of publisher, distributor, etc. | Harvard University Press |
Date of publication, distribution, etc. | 1970 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | x, 162p. |
500 ## - GENERAL NOTE | |
General note | https://www.hup.harvard.edu/catalog.php?isbn=9780674276604 |
520 ## - SUMMARY, ETC. | |
Summary, etc. | An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.” The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Loyalty |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Dissenters |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Organizational sociology |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Book |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
9 (RLIN) | 8269 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
9 (RLIN) | 9901 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
9 (RLIN) | 9902 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | bill no. | bill date | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Price effective from | Koha item type |
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Dewey Decimal Classification | Social Science | 132/23-24 | 10/07/2023 | Plaksha University Library | Plaksha University Library | 30/07/2023 | T V Enterprises | 2559.00 | 1 | 302.35 HIR | 004336 | 21/05/2024 | 15/04/2024 | 30/07/2023 | Book |